Inpatient Admission Policies and Procedures
Processing InformationWhen submitting your application, the following information will be required to complete the process:
- Verification of income – pay stub, bank statements, last tax documentation or proof of income from any agency or local service provider
- Available dates for treatment
- Referral source name phone and fax numbers, if available.
- Due to our limited scope of practice, we request any reports describing the client’s legal and mental history to determine appropriateness for treatment
New Frontier Treatment Center requests that clients being admitted to treatment make financial arrangements with the Finance Department. As a courtesy, NFTC will submit insurance, Medicaid, etc. and will set up affordable monthly payment plans.
Medicare and Medicaid does NOT cover the cost of residential treatment in the State of Nevada. Credit cards are accepted for payment if requested.
All NFTC fees are based on a Sliding Fee Scale so that each client, regardless of income, can afford treatment. No one is ever turned away for lack of ability to pay.
Confirming Bed Dates
All bed dates are confirmed the week before check-in. Not confirming can result in the loss of the bed-date and the rescheduling at New Frontier’s earliest convenience.
To be admitted to New Frontier Treatment Center Residential Program, all clients will be drug tested. Those who test positive will be screened by the Residential Program Director, and if needed, referred for medical clearance. Once clearance has been obtained, the client will be admitted to social model detoxification if appropriate.
Clients that are felons are required to register with the local authorities. Please do so prior to arriving at New Frontier Treatment Center.
Be sure to have all prescription medications filled, and have an adequate amount for the duration of your stay. New Frontier Treatment Center staff members are not responsible for payments or filling of prescriptions. Only approved over-the-counter medications will be allowed, please review the approved medication list in our intake packet for a list of approved medications.
Clients admitted to New Frontier Treatment Center will be required to have a calling card to make phone calls, or calls will be made collect. While in treatment, clients will be allowed a certain amount of phone calls on a case by case basis. In addition client will make one phone call within 48 hours of admittance and one prior to discharge.
Clients in treatment are allowed to send and receive mail/letters. Clients must supply their own stamps and envelopes. Care packages are NOT allowed. New Frontier will not accept any C.O.D. packages or packages with insufficient postage (postage due).
Scheduled visitations are on Sunday from 1:00 p.m. to 3:00 p.m. and are for immediate family members. Visits by non-family members and visits during non-scheduled days are approved on a case by case basis.
Family Group Counseling
This counseling session is held every Sunday from 3:00 p.m. to 4:00 p.m. THIS IS NOT A VISITATION. Children under the age of 13 are not allowed to attend. This is a time to address any family issues or concerns and to facilitate family involvement.
Physical examinations are completed within five (5) days of admission. Clients are requested to get a physical examination prior to treatment. If a client is incarcerated or due to an unforeseen circumstance you may make prior arrangements in with New Frontier for your physical. If a client had a physical examinations within the last 30 days prior to admission this will be accepted. Any physical given past 30 days prior to admission will not be accepted as a client’s condition of history changed at the time of admission.
NEW FRONTIER TREATMENT CENTER IS A NON-SMOKING & TOBACCO-FREE FACILITY. THE USE OF TOBACCO PRODUCTS IS PROHIBITED IN OR ON ANY NEW FRONTIER TREATMENT CENTER OWNED/LEASED PROPERTIES (BUILDINGS, VEHICLES, PARKING LOTS, ADJACENT SIDEWALKS AND PROPERTIES.) VIOLATION OF THIS POLICY WILL RESULT IN DISCHARGE FROM THE PROGRAM. NEW FRONTIER TREATMENT CENTER DOES OFFER A SMOKING CESSATION PROGRAM FOR THOSE NEEDING ASSISTANCE OR YOU CAN CALL THE AMERICAN CANCER SOCIETY AT (800)227-2345 OR THE RENO OFFICE AT (775)329-0609.
Client are encouraged to bring a supply of nicotine patches, lozenges, and gum during their stay at New Frontier.